About us

InstaMall is a brand name of lnsta World Private Limited, a digital e-commerce startup, and a premier online marketplace of high-quality and trusted retail brands. Our founding team boasts a collective experience of over 2 decades in Wall Street investment banking, launching and leading high-tech companies ranging from media, telecom, to artificial intelligence, and advisory to the Government of Pakistan. 

The idea behind this startup is to tap the local e-commerce market of Pakistan, which has a tremendous growth potential, but has been inhibited by lack of quality control and genuine product/brand sourcing, leading to customer dissatisfaction and distrust in open marketplaces.

InstaMall takes immense pride in building Pakistan's most trusted online marketplace, sourcing products only and directly from original brands and retailers. We have cut the middle-men and resellers from the equation and connect the customers directly with their favourite brands through one comprehensive platform. InstaMall has won the trust of leading local and international brands, some of whom have quit other online marketplaces and exclusively joined our platform. Our Virtual Mall carries most of the leading retail brands of Pakistan. 

We have deployed state of the art technology to enable exponential growth for our retail partners. Our proven AI-powered technology enables quick customer acquisition and long-term retention leading to high growth volumes. We also offer real-time synchronisation of inventory to our retail partners to enable timely availability of their products to customers. We have state-of-the-art logistics network in place to offer same day deliveries. The geo-fencing feature in our logistics support tags and tracks each delivery to the minute to enable maximum customer satisfaction. We support a wide range of payment options, including cash-on-delivery, VISA, Mastercard, easyPaisa, JazzCash, and direct payments from 14 leading banks in Pakistan. A customer support network is available round the clock to ensure full customer satisfaction.